Devin
It's 2024, yet you cant make payments to your cards between 10.30pm and 3am? All of this is supposed to be automated, why this stupid limitation? This is not 1998. Basic app, horrible service and system. This is not a system you can count on. Also, support for Apple pay, but not Android/Google Wallet? Very outdated.
International Card Services BV
March 14, 2024
De Card werkt 24/7. Wordt het saldo aangevuld met iDEAL? Dan gaat het geld niet rechtstreeks van betaler naar ontvanger, maar wordt de garantie gegeven dat het geld er aan komt. De betaling kan daarom worden verwerkt, behalve in onze nachtverwerking van o.a. de echte bedragen. Nieuwe betaalmogelijkheden zijn lastiger dan bij bankpassen.
Groet,
ICS
Vasilis Prantzos
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The app is only functional and nothing else. It is slow, ugly and the transactions are confusing! Also the icon hasn't updated to use Google Material You theme and it just looks outdated next to the rest.
International Card Services BV
May 15, 2024
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at +31206600123.
Helen King
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Won't send me a code to authenticate my login. UPDATE: A month after I posted this review I rang the customer service line (before I saw the reply on this review). After a 20 min wait a very helpful person was able to sort the error out. My email address had been recorded incorrectly. The app is now working fine. It often crashes when I am trying to login to authorise payments but there is a work around (if you click 'opdracht goedkeuren' instead of 'inloggen' you can then login.)
3 people found this review helpful
International Card Services BV
May 27, 2022
Update 27/5: Thank you for your update, Helen. Good to read that the work around helped you.
Sorry for the inconvenience, Helen. If this problem still appears, can you please contact us? You can find the number on the back of your Card or via the contact page on our website. My colleagues will gladly help you.